Privacy policy

Privacy Policy
Last updated: November 10, 2026

ViralVault ("we," "us," "our") operates this online store, which is powered by Shopify. This Privacy Policy explains how we collect, use, and share your personal information when you visit our store, make a purchase, or contact us.

Information We Collect
• Contact details: name, email, phone number, billing and shipping address
• Order information: items you view, add to cart, buy, or return
• Payment information: processed securely by our payment providers; we never store full card numbers
• Device and usage information: IP address, browser, device type, and how you use our store, collected through cookies and similar technologies
• Messages you send us, such as customer service emails

How We Use Your Information
• To process, ship, and track your orders, returns, and refunds
• To send order updates and answer your questions
• To send marketing emails or texts if you've opted in (you can unsubscribe anytime)
• To prevent fraud and keep our store secure
• To improve our store and products
• To comply with legal obligations

How We Share Your Information
We share information only as needed to run our store:
• Shopify, which hosts our store
• Fulfillment partners and suppliers, who need your name and shipping address to send your order
• Payment processors
• Shipping carriers
• Marketing and analytics tools, such as email services and advertising platforms
• Authorities, when required by law

We do not sell your personal information for money. Depending on where you live, some sharing for targeted advertising may count as a "sale" or "share" under privacy laws. You can opt out on our Your Privacy Choices page. We honor Global Privacy Control signals.

Your Rights
Depending on where you live, you may have the right to access, correct, delete, or get a copy of your personal information, and to opt out of targeted advertising. To make a request, email kristinaugcletsgo@gmail.com. We will not treat you differently for exercising your rights. We may need to verify your identity first.

Children
Our store is not intended for children under 13, and we don't knowingly collect their information.

Data Security and Retention
We use reasonable safeguards to protect your information, but no method is 100% secure. We keep your information only as long as needed for the purposes above or as required by law.

Changes
We may update this policy from time to time. The "Last updated" date shows when it last changed.

Contact
Questions about privacy? Email kristinaugcletsgo@gmail.com.